Protection of Customer
We understand the importance of privacy to our customers and visitors to
our Web site. For many years, our policy has been to treat what we learn
about our customers as confidential. For example, we will not give or
sell confidential or personal information about our customer to any third
party not affiliated with their transaction, except as required by law or
as necessary to provide European Movers services to the customer.
We collect and store information about every package we handle so that we
can efficiently provide the package delivery services demanded by our
customers. We use information about our customers, their packages, and
their shipping activity to provide or enhance the services we make
available to our customers, to enhance our ability to communicate with
our customers about additional services they may find of value, to
satisfy our legitimate business interests (including performing trend
analysis and market studies), to set prices, establish credit, fulfill a
Contract of Carriage or Service Agreement, accomplish the billing
function, and to comply with government regulations. Although government
regulations vary in the many countries in which we operate, they
frequently include the reporting of information to transportation safety,
customs, and other regulatory agencies.
As we collect and use information about our customers, we may contract
with vendors to assist us in processing that information. These vendors
are required to maintain the confidentiality of the information and are
restricted from using the information for any purpose other than helping
to provide European Movers services to our customers.
Some of the information collected by European Movers is personal data or
data which relates to an identifiable person. Examples of personal data
are names, addresses, e-mail addresses, credit card numbers and telephone
numbers. We never sell information to third parties that could be used to
specifically identify an individual customer or group of customers. Anonymized data, with all names, addresses and other personally
identifiable information removed, is sometimes shared with third parties.
Finally, we do provide personal data to government agencies as required
by law or regulation.
In addition to the uses of the information described in the paragraphs
above, we collect telephone numbers and e-mail addresses in the event
that we have to contact the shipper, or the shipment recipient, to
resolve a question or provide shipment status information.
Information, including personal information (name, address and phone
number), provided as part of a shipping transaction represents a record
of that business transaction and cannot be altered after the transaction
is complete except as provided in the European Movers Terms and
Conditions. The European Movers Terms and Conditions are available at
Although we make reasonable efforts to limit access to our facilities and
vehicles to authorized personnel, we are not responsible for maintaining
the confidentiality of information that is printed and placed in plain
view on a package or letter.
and Integrity of Information
We treat our data as assets that must be protected against loss and
unauthorized access. We employ information security techniques to
appropriately protect confidential information from unauthorized access
by users inside and outside the company. Access to customer information
is limited to those employees who have a legitimate business need for
European Movers Internet sites are currently located in the United States.
European Movers Internet sites, and their supporting systems, employ
generally accepted information security techniques such as firewalls,
access control procedures and cryptography to appropriately protect
confidential information from unauthorized access.
Retention of Customer
We retain information about customers as necessary for business purposes
and as required by government regulation. For example, we retain
information about packages, including names and addresses, so that we can
provide proof of delivery information and to process claim requests. We
carefully dispose of records and delete information when retention
The European Movers Web Site at Euro-Mover.net
The following paragraphs describe our commitment to the protection of
personal information as it applies to the European Movers Web site at
What Information We Collect And How We Will Use It
Users can visit most areas of the European
Movers Web site without
revealing who they are or providing any information about themselves.
However, some of our interactive services require that users identify
themselves in order to enable the interactive function. We may ask users
to provide some personal information in these situations.
Contacting European Movers
If you have questions about this privacy statement, the practices of this
site, or your experience on any of our European Movers Web sites, you can
European Movers Headquarters
3133 KS, Nederland
Comments, suggestions or materials sent or transmitted to European
shall be deemed to be non-confidential. European Movers shall have no
obligation of any kind with respect to such comments, suggestions or
materials and shall be free to use and distribute them to others without
limitation, including, but not limited to developing and marketing
products incorporating them.
Revised March 12, 2004