Privacy Policy

Protection of Customer Information
We understand the importance of privacy to our customers and visitors to our Web site. For many years, our policy has been to treat what we learn about our customers as confidential. For example, we will not give or sell confidential or personal information about our customer to any third party not affiliated with their transaction, except as required by law or as necessary to provide European Movers services to the customer.

We collect and store information about every package we handle so that we can efficiently provide the package delivery services demanded by our customers. We use information about our customers, their packages, and their shipping activity to provide or enhance the services we make available to our customers, to enhance our ability to communicate with our customers about additional services they may find of value, to satisfy our legitimate business interests (including performing trend analysis and market studies), to set prices, establish credit, fulfill a Contract of Carriage or Service Agreement, accomplish the billing function, and to comply with government regulations. Although government regulations vary in the many countries in which we operate, they frequently include the reporting of information to transportation safety, customs, and other regulatory agencies.

As we collect and use information about our customers, we may contract with vendors to assist us in processing that information. These vendors are required to maintain the confidentiality of the information and are restricted from using the information for any purpose other than helping to provide European Movers services to our customers.

Some of the information collected by European Movers is personal data or data which relates to an identifiable person. Examples of personal data are names, addresses, e-mail addresses, credit card numbers and telephone numbers. We never sell information to third parties that could be used to specifically identify an individual customer or group of customers. Anonymized data, with all names, addresses and other personally identifiable information removed, is sometimes shared with third parties. Finally, we do provide personal data to government agencies as required by law or regulation.

In addition to the uses of the information described in the paragraphs above, we collect telephone numbers and e-mail addresses in the event that we have to contact the shipper, or the shipment recipient, to resolve a question or provide shipment status information.

Shipment Information
Information, including personal information (name, address and phone number), provided as part of a shipping transaction represents a record of that business transaction and cannot be altered after the transaction is complete except as provided in the European Movers Terms and Conditions. The European Movers Terms and Conditions are available at Europ-Movers.net .

Although we make reasonable efforts to limit access to our facilities and vehicles to authorized personnel, we are not responsible for maintaining the confidentiality of information that is printed and placed in plain view on a package or letter.

Security and Integrity of Information
We treat our data as assets that must be protected against loss and unauthorized access. We employ information security techniques to appropriately protect confidential information from unauthorized access by users inside and outside the company. Access to customer information is limited to those employees who have a legitimate business need for that information.

European Movers Internet sites are currently located in the United States. European Movers Internet sites, and their supporting systems, employ generally accepted information security techniques such as firewalls, access control procedures and cryptography to appropriately protect confidential information from unauthorized access.

Retention of Customer Information
We retain information about customers as necessary for business purposes and as required by government regulation. For example, we retain information about packages, including names and addresses, so that we can provide proof of delivery information and to process claim requests. We carefully dispose of records and delete information when retention periods expire.

The European Movers Web Site at Euro-Mover.net
The following paragraphs describe our commitment to the protection of personal information as it applies to the European Movers Web site at www.Europ-Movers.net

What Information We Collect And How We Will Use It
Users can visit most areas of the European Movers Web site without revealing who they are or providing any information about themselves. However, some of our interactive services require that users identify themselves in order to enable the interactive function. We may ask users to provide some personal information in these situations.

Contacting European Movers
If you have questions about this privacy statement, the practices of this site, or your experience on any of our European Movers Web sites, you can contact:

European Movers Headquarters
Trawlerweg 8
VLAARDINGEN 3133 KS, Nederland
info@europ-movers.net


Comments, suggestions or materials sent or transmitted to European Movers shall be deemed to be non-confidential. European Movers shall have no obligation of any kind with respect to such comments, suggestions or materials and shall be free to use and distribute them to others without limitation, including, but not limited to developing and marketing products incorporating them.

Revised March 12, 2004


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